Last year, Twitter conducted a study where they found that customers are willing to spend up to 20% more when a business has responded to a customer service tweet.
"Social Media Isn't Marketing's Job" (Spoiler: Yes, it is)
"Social Media Isn't Marketing's Job…
"Social Media Isn't Marketing's Job" (Spoiler: Yes, it is)
Last year, Twitter conducted a study where they found that customers are willing to spend up to 20% more when a business has responded to a customer service tweet.