Free template: How to set up your own editorial calendar

Creating a free blog calendar template has been at the top of my list for a while now. I’m happy to say that this template is tried and tested (I’ve used the same one for my own work this entire year). People have asked me before how to best organize their blogging process – so here you go!

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How to set up your own editorial calendar

Blogging doesn’t have to be daunting. Use my template for organizing your ideas and posts! The template is FREE and can be used immediately for your coffee business. Click through to learn more on how to use it.  •  Share

Coffee & Tech In San Francisco: A Barista's POV

Talking to the baristas who serve the tech community. My second piece for Sprudge.


Speed up customer service with quick replies & welcome messages in Direct Messages

New features in Direct Messages help people get resolutions to customer service requests faster and easier, whether from human support teams or through automated experiences.


How to Reach More Local Customers With Facebook

Some great, actionable items here!


How to Make Sales with a Shoppable Instagram Feed

Learn how you can easily build a clickable, shoppable Instagram feed that links to the products and content that your audience is trying to find!

You Really Can’t Afford to Commit These Seven Social Media Sins Anymore

The seven biggest “sins” of social media marketing.

Conversion Vs. Connection

Converting an enquiry to a sale seems like a win in the moment, however, it’s also an important opportunity to deepen our connection with customers.

A Short Resource Guide to Food, Race, and Cultural Appropriation

A list of excellent reads & listens if you are interested in the intersection of social and food.

A Conversation On Gender Inequality and Sexism In The Coffee Industry

A long, frank conversation on how four people view gender inequality in the specialty coffee industry.